Pick-up details
All products will be available for pick-up from Mickleham. If you place an order before April 6th and need an early pick-up, it can be arranged for April 11th or 12th. For Easter week, pick-up will be available on Holy Thursday, Good Friday, and Easter Saturday.
Unfortunately, postage is not available for this range.
what my customers are saying..
Hi, I’m Erin—the heart behind By Erin With Love!
From a lifelong passion for baking to a full-time cookie business, I’ve poured my love for pâtisserie and event styling into every delicious creation. Each batch is handmade with care, designed to bring joy to your special moments.
With a dream that started in my family kitchen and a team that includes my incredible support crew (plus a spoodle named Ollie!), this journey has been nothing short of amazing.
Want to know more about how it all started?
FAQ'S
Where are you located?
I’m based in Mickleham, Victoria (postcode 3064). You can pick it up directly from this location.
Do you offer postage?
Yes, I offer express postage to ensure your cookies arrive quickly and safely. Shipping starts at $15, but the price may vary based on the weight of your order. Each batch is carefully packaged with love and plenty of bubble wrap to keep them secure during transit. However, once the cookies leave my hands, I can’t be held responsible for any breakage that may occur during shipping, and no refunds will be issued for broken cookies.
I also can’t be held accountable for any postal delays, so I recommend placing your order well in advance of your event. For estimated delivery times, please check the AusPost website. You’ll receive a tracking number via email once your order has been shipped.
How far in advance can I place my order?
The sooner, the better! I tend to book up quickly, so it’s best to place your order as soon as you have your event details. For custom orders, please reach out at least 2 weeks in advance. Rush orders may be possible, depending on availability, and may incur an extra fee. This also gives me enough time to source any special ingredients or supplies needed to complete your order.
How much do the cookies cost?
The price of each cookie varies depending on its size and the level of detail involved in the design. Each order is unique, so the cost will reflect the customisation and complexity of your cookies. Feel free to get in touch for a quote!
How do I place an order?
To place an order, just fill out the custom order form, and I’ll reach out to you via email. We’ll collaborate to design the perfect set of cookies for your event or milestone. I’m all about the details, so if you have any images or inspiration that capture the vibe of your event, feel free to share them! It helps me create cookies that truly match the feel and aesthetic you're going for. Let’s make it perfect together!